# Unlocking Tech

> Unlocking Tech is an AI product engineering company in Lisbon, Portugal. We build custom AI software, AI agents and process automation for businesses, and provide senior nearshore engineering teams from Portugal. Fixed-scope engagements; most automations go live in 2–4 weeks.

Site content is in English at the root and in Portuguese under /pt. Both languages carry the same offers.

## Services

- [AI automation services](https://www.unlockingtech.com/services/automation): Repetitive back-office work rebuilt as agents and workflows wired to your CRM, ERP and inbox; 78% average task-time reduction.
- [Custom AI development services](https://www.unlockingtech.com/services/ai-development): Custom AI software — products, models, RAG systems — built to production standard by senior engineers.
- [AI consulting services](https://www.unlockingtech.com/services/ai-strategy): AI strategy and diagnostic: what to build, what not to build, and the roadmap to production.
- [AI integration services](https://www.unlockingtech.com/services/integration): Wiring AI into the systems you already run — CRM, ERP, databases — with validation, audit and rollback. Covers enterprise system integration around legacy ERPs with poor APIs.
- [Nearshore software development company in Portugal](https://www.unlockingtech.com/nearshore-portugal): Senior-only nearshore teams from Lisbon — staff augmentation, dedicated teams or end-to-end builds; start in 2–3 weeks.

## AI agents

- [AI agent development company](https://www.unlockingtech.com/ai-agents): Custom AI agents for business, built and run in production — the full catalogue of agent patterns.
- [AI agents for customer service](https://www.unlockingtech.com/solutions/ai-agents-for-customer-service): Support agents measured on resolution, not deflection — wired to your order and account systems.

## Guides (English)

- [40 AI project examples and ideas for business](https://www.unlockingtech.com/blog-posts/40-project-examples-you-can-do-using-ai): 40 real AI projects — automation, agents, vision, NLP — with the use case behind each; updated for 2026.
- [SDaaS: what it is and how to use it](https://www.unlockingtech.com/blog-posts/software-development-as-service-what-is-it-and-how-to-use-it): Software Development as a Service explained — costs, trade-offs and how to choose a provider.
- [Nearshoring to Portugal](https://www.unlockingtech.com/blog-posts/nearshoring-portugal-benefits-guide): Why Portugal is a top nearshore base and what a dedicated team costs.
- [How to build an AI agent](https://www.unlockingtech.com/blog-posts/how-to-build-an-ai-agent): The build path with evals and guardrails, not just a prompt.
- [Use cases for AI agents](https://www.unlockingtech.com/blog-posts/use-cases-for-ai-agents): 9 production use cases with impact ranges, effort and pitfalls.

## Guias (Português)

- [Serviços de automação com IA](https://www.unlockingtech.com/pt/services/automation): Automação de processos com agentes ligados aos vossos sistemas; redução média de 78% do tempo de tarefa.
- [7 agentes de IA para transformar a sua empresa](https://www.unlockingtech.com/pt/blog-posts/7-agentes-ia-transformar-empresa-2025-automacao-produtividade): O que são agentes de IA e a comparação dos 7 mais usados, com matriz de escolha.
- [Agentes de IA com n8n: guia para iniciantes](https://www.unlockingtech.com/pt/blog-posts/agentes-de-ia-com-n8n-o-guia-para-iniciantes): Do zero a um agente de suporte com RAG, passo a passo, e como escalar em produção.
- [Inteligência artificial para empresas](https://www.unlockingtech.com/pt/blog-posts/inteligencia-artificial-para-empresas): O caminho completo da decisão à produção para PME portuguesas.
- [Financiamento de IA para empresas](https://www.unlockingtech.com/pt/financiamento-ia-empresas): Linhas de financiamento e incentivos em Portugal para projetos de IA, e como preparar a candidatura.
- [Apoios para projetos de IA em Portugal (2026)](https://www.unlockingtech.com/pt/blog-posts/apoios-financiamento-ia-digitalizacao-2026): Que apoios financiam mesmo um projeto de IA — Portugal 2030, Compete 2030, SICE, PRR e cheque-formação — com o estado de cada um e os mínimos de investimento.
- [Formação de IA para empresas](https://www.unlockingtech.com/pt/formacao-ia-empresas): Formação prática de IA para equipas, desenhada para o trabalho real da empresa.

## Company

- [About Unlocking Tech](https://www.unlockingtech.com/about-us/company): Who we are and how we work.
- [Case study — AI agents in retail automation](https://www.unlockingtech.com/case-studies/filtrarte-ai-agents-retail-automation): Shipped agent system for a retail operation, with the measured outcome.
- [Case study — AI lead qualification](https://www.unlockingtech.com/case-studies/omnitrade-ai-lead-qualification): Lead-qualification agents in production for a trading company.