Custom NLP solutions and services, built around the language your business runs on.
We build custom NLP solutions and services — natural language processing systems that read, classify, translate and generate human language at scale, connected to the tools you already run rather than sold as a closed product.
What are NLP solutions and services?
NLP solutions and services are systems that turn unstructured text and speech into something your business can act on — classifying and routing incoming messages, scoring sentiment, extracting fields from contracts and invoices, transcribing and summarising calls, translating at scale, and answering questions over your own content. We build them custom, around your data and your stack, instead of reselling a generic text API.
Under the hood that means the right tool for the job — classical NLP where it's cheaper and more predictable, transformer models (GPT, BERT and similar) where the language is genuinely harder — across multiple languages, domain vocabularies, and the messy real-world text off-the-shelf tools choke on. It's the same engineering behind our AI agents and custom AI development work, pointed at language.
NLP services we deliver
Text and document classification; named entity recognition (NER) and information extraction from contracts, invoices and forms; sentiment and intent analysis on reviews, tickets and chats; summarisation and question answering over your own documents; speech recognition and call transcription; machine translation; and text mining across large archives. Natural language understanding (NLU) and generation (NLG) are two halves of the same systems, and we build both.
Classical NLP or large language models?
Large language models — GPT, Claude, Gemini — handle open-ended language, summaries and messy inputs with little training data, but cost more per call and respond more slowly. Classical NLP pipelines (spaCy, NLTK) and small fine-tuned transformer classifiers are cheaper, faster and more predictable for high-volume, narrow tasks like routing or extraction. We pick per task on your text and often combine them: a small model routes, an LLM takes the hard tail.
NLP consulting and implementation services
NLP consulting with us starts from a sample of your real text — emails, tickets, contracts, transcripts — and a senior engineer's answer on what can be automated, at what accuracy and at what running cost. NLP implementation then wires the model into the place where the text arrives — inbox, helpdesk, CRM or document store — with a person reviewing the low-confidence cases, inside the systems you already run rather than a new platform.
Multilingual NLP for European teams
Business text in Europe is rarely English-only. Multilingual models cover German, Dutch, French, Spanish, Polish and Portuguese, but quality varies by language and by domain, so we measure accuracy per language on your own data instead of trusting a public benchmark. Data stays in the EU where required and is processed under GDPR, and our engineers in Lisbon work within an hour of CET.
We provide NLP solutions that help businesses understand, analyze, and generate human language at scale—powering chatbots, sentiment analysis, document processing, and content generation.
Our expertise covers traditional NLP techniques and advanced transformer models like GPT and BERT, handling multilingual requirements, domain-specific vocabularies, and complex semantic understanding to deliver actionable business insights.

Build NLP systems that understand customer feedback, classify content, and analyze sentiment for more targeted customer interactions.
Convert spoken language into written text with high accuracy, enabling deeper analysis of customer calls, meetings, and interactions.
Utilize AI to provide real-time translations and automatic summarization of large volumes of text, streamlining communication and document management.
Develop conversational AI systems powered by NLP to enhance customer engagement, offering quick responses to common queries.
We map your current workflow and identify the highest-impact build.
Architecture and scope, fixed before we write production code.
Senior engineers ship week by week, with a demo every Friday.
Measured against the metric we agreed on — and tuned until it holds.
Natural Language Processing (NLP) is AI technology enabling computers to understand, interpret, and generate human language. NLP systems use machine learning to analyze text structure, extract meaning, identify sentiment, and generate responses. Applications include chatbots, document analysis, translation, and content generation.
Key NLP applications include intelligent chatbots automating customer service, sentiment analysis tracking brand perception, document processing extracting data from contracts/invoices, email categorization, content generation, and voice assistants. We start with the workflow with the clearest return and measure it on your own messages before widening the scope.
It depends on the task and on your text. Routing or classifying clear, well-defined messages can be very accurate; sarcasm, nuanced sentiment and heavy domain jargon are harder. Public benchmark scores rarely transfer to your documents, so we measure accuracy on a labelled sample of your own text before go-live, fine-tune on your domain language where it helps, and send low-confidence cases to a person.
Yes. Multilingual transformer models handle English, Portuguese, Spanish, German, French, Dutch and many other languages in the same pipeline, and language-specific fine-tuning closes the gap where one language underperforms. Quality still varies by language and domain, so we measure accuracy per language on your own data before automating customer service or document processing in it.
A first production NLP workflow — a classifier, a chatbot, basic text analysis — typically takes 2 to 4 weeks; complex document processing or custom-trained language models take longer. Factors include data availability, integration complexity, and customization requirements. Our proven NLP methodologies accelerate development while ensuring production-ready accuracy.
NLP is the broader field of language AI, while Large Language Models (LLMs like GPT, Claude) are specific advanced architectures within NLP. LLMs excel at generation and complex reasoning but require more resources. Our NLP solutions select optimal approaches—from efficient traditional models to the largest LLMs—based on your specific requirements and constraints.
NLP solutions and services are custom natural language processing systems that read, classify, translate, transcribe and generate human language — built around your data and wired into your systems. Unlike a generic text API, they handle your domain vocabulary, your languages, and the documents and messages your business actually deals with.
The common wins: classify and route inbound email and tickets, score sentiment across reviews and chats, extract structured fields from contracts and invoices, transcribe and summarise calls, translate at scale, and answer questions over your own documents. We start with the one workflow with the clearest return and prove it before widening scope.
Both classical NLP and transformer models (GPT, BERT and similar), across languages — including Portuguese and other multilingual setups. The model choice follows the task: the cheaper, more predictable option where it's enough, the larger model only where the language genuinely needs it.
Two to four weeks for a first production NLP workflow at a fixed price, proven against your real text before it runs unattended. No per-seat platform fee — you own the system and your only running cost is the model tokens, because we build against your stack rather than a closed product.
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Talk directly to a principal engineer.
No sales team.
No discovery workshops.
No procurement circus.
We scope, build and ship.
- Reply within one business day
- Engineer-led assessment
- Written proposal
- Lisbon · UK time zone
No commitment. Just an engineer.

