Solutions / Industrial & B2B Manufacturing
AI agents for manufacturing that qualify leads, quote faster and answer the technical questions.
AI agents for manufacturing take the slow, repetitive commercial work in an industrial B2B operation — qualifying inbound leads, turning around RFQs and quotes, answering technical product and spec questions, chasing order status — and run it against your ERP and CRM, so deals stop stalling on response time.
We build them around the systems your operation already runs.
A distributor emails a PDF request for quote with two lines and a requested lead time.
- Line 1
- Ball valve DN50, stainless — 120 pcs
- Line 2
- EPDM gasket DN50 — 240 pcs
- Requested
- Delivery in 4 weeks, 12% discount
The agent matches each line to your catalogue and reads stock, production lead times and this customer's terms from the ERP.
- VB-DN50-316
- 80 in stock + 40 in production
- GK-DN50-EP
- In stock
- Customer terms
- Distributor price list
- Possible lead time
- 3 weeks
The requested discount is above what the agent may apply on its own, so the quote is marked for approval.
- Discount requested
- 12%
- Automatic limit
- 8%
- Result
- Needs approval
Prices, lead time and terms in a draft in your company's format, ready to review. Nothing goes to the customer yet.
- Quote
- Q-0153 (draft)
- Lead time
- 3 weeks
The salesperson reviews the draft, settles the discount and approves it.
- Decision
- Approved at 10%
- Logged
- Who approved it, and the final discount
Only after that approval does the quote go to the customer and into the CRM.
- Quote
- Q-0153, approved
- Sent
- To the distributor, by email
- CRM
- Opportunity updated
Fictitious data to explain the flow: the buyer, the part numbers and the terms are examples, not real data.
Case study· Brazil
A real example: B2B lead qualification at OmniTrade Brasil
OmniTrade Brasil, part of an international group in engineering and construction materials, imported about 1,200 CSV files of new construction projects every month and screened every record by hand. We built an AI agent that watches Google Drive, applies the scoring rules the sales team controls, and routes each lead into HubSpot through a three-outcome decision pipeline.
Screening went from days to hours, with about 10% of leads classified as hot and ready for action — and no human screening step. Read the OmniTrade case study.
Published results
- 1,200CSV files autonomously processed per month
- Days → hrsScreening cycle compressed from days to hours
What are AI agents for manufacturing (industrial B2B)?
AI agents for manufacturing are software agents that handle the high-volume commercial and operational admin in an industrial B2B business: qualifying an inbound enquiry, pulling specs and stock to turn an RFQ into a quote, answering technical product questions from your datasheets, and chasing order or shipment status — end to end, with a handoff to sales or engineering when judgement is needed. Quote turnaround is where industrial deals are won or lost, and an agent compresses days of back-and-forth into a same-day response.
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This is custom agent work for an industrial workflow — the same engineering behind our wider AI agent work and customer-service agents — built around your ERP, CRM and product data rather than a generic product.
Top use cases for AI agents in manufacturing and B2B distribution
Six commercial and operational workflows where an agent pays back first for a manufacturer or a distributor. Each one reads from your ERP, CRM and product data, and hands off to sales or engineering when judgement is needed.
Lead qualification & routing
Qualifies an inbound enquiry against your fit criteria (application, volume, region, certifications), enriches it, and routes it to the right rep — so sales spends time on the deals worth pursuing.
RFQ & quote turnaround
Reads the request, pulls specs, stock and pricing from your ERP, and drafts the quote for a rep to approve — turning a multi-day quoting cycle into a same-day reply.
See this flow in the exampleTechnical service & product questions
Answers spec, compatibility, lead-time and datasheet questions — before and after the sale — from your product data and documentation, with citations and a clean handoff to engineering on the hard ones.
Order & shipment status
Answers 'where's my order' and delivery-date questions from your ERP and logistics, and flags delays to the customer and the account owner before they escalate.
Distributor & reseller support
Handles the recurring questions from distributors and resellers — pricing, availability, documentation, order placement — at the volume a small commercial team can't cover.
Document & spec retrieval
Finds the right datasheet, certificate or drawing across your document store and delivers it on request, instead of an email round-trip to engineering.
Generic web form, custom agent, or your sales team doing it by hand?
A web form captures an enquiry and waits. A custom agent qualifies it, drafts the quote from your ERP and answers the technical questions — and unlike a stretched commercial team, it responds the same hour, which is what wins an industrial deal.
- What we build
Custom AI agent
Qualify-and-quote
- Qualifies against your fit criteria
- Yes
- Drafts a quote from your ERP
- Yes
- Answers technical/spec questions
- Yes
- Quote turnaround
- Same day
- Connects to your ERP & CRM
- Yes
- Covers distributor/reseller volume
- Yes
- First response time
- Minutes
Web form / generic bot
Capture only
- Qualifies against your fit criteria
- No
- Drafts a quote from your ERP
- No
- Answers technical/spec questions
- Static FAQ
- Quote turnaround
- N/A
- Connects to your ERP & CRM
- No
- Covers distributor/reseller volume
- Limited
- First response time
- Instant capture
Manual today
Sales follows up
- Qualifies against your fit criteria
- Yes
- Drafts a quote from your ERP
- Yes
- Answers technical/spec questions
- Yes
- Quote turnaround
- Days
- Connects to your ERP & CRM
- N/A
- Covers distributor/reseller volume
- If capacity
- First response time
- Hours–days
AI quoting and bidding automation for manufacturers and distributors
Flagged for a person
- Non-standard items
- Margin below your threshold
- A spec it can't match
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Quote turnaround is where an industrial deal is won or lost. The agent reads the RFQ or tender — email, PDF or portal export — extracts the items, quantities, specs and deadlines, pulls cost, stock and lead times from your ERP, and drafts the quote or bid in your template for a sales engineer to approve. It never sends a price it isn't allowed to send.
For distributors and PE-backed groups running several catalogues or ERPs after acquisitions, the same agent matches each request against the right catalogue and flags what needs a person: non-standard items, a margin below your threshold, or a spec it can't match.
Where AI fits on the operations side — and where it doesn't
An agent
The commercial and admin work around production: quotes, lead qualification, technical questions.
A model, as a separate project
On the shop floor: computer vision for quality control, demand and stock forecasting.
Not us
PLCs, SCADA, robotics and process control (OT) stay with your automation integrator.
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Agents are the right tool for the commercial and administrative work around production. On the shop floor, the useful AI is usually a model rather than an agent: computer vision for quality control on a production line, or custom forecasting models for demand and stock levels. We build those as separate projects, with their own data and evaluation.
What we don't build is control systems: PLCs, SCADA, robotics and process control (OT) stay with your automation integrator. If the bottleneck is unplanned downtime on a machine, that's a predictive-maintenance and OT project. If it's quote turnaround and admin, it's an agent — and that needs no change on the shop floor.
What does an AI agent for a manufacturer cost?
A first agent on one workflow — lead qualification or quote drafting — starts at €1,500, fixed price, delivered in about two weeks (~12 business days). Multi-step agents that read from your ERP and write to your CRM start at €2,500 per agent. After launch you pay the model tokens, capped per run, with no per-seat licence for your sales team. Either option can also be paid as a fixed monthly fee instead of the one-off setup, with hosting, maintenance and tuning included — see packages and pricing.
- ✓One agent, one workflow
- ✓Eval harness included
- ✓2-week delivery
- ✓Multi-step workflows
- ✓Tool-use & integrations
- ✓Cost ceiling per run
- ✓Audit log on every field
- ✓On-prem or private cloud
- ✓HIPAA / GDPR posture
- ✓SLA & support
- 0130 minAssessment
30 minutes with a principal engineer. We map your workflow and find the highest-impact agent.
- 02~12 business daysPilot
One agent in production in ~12 business days. Fixed price.
- 03With every agentEvalsAutomated quality tests
Every agent ships with an eval harness (a suite of tests run against real cases) and a cost ceiling per run.
- 04OngoingRoll-out
Scaled across the operation, documented, handed over. No lock-in: the code and the accounts are yours.
AI agents for manufacturing are autonomous software agents that handle the repetitive commercial and operational work in an industrial B2B business — lead qualification, RFQ and quote turnaround, technical product questions, order-status chasing — end to end, reading from your ERP, CRM and product data, with a handoff to sales or engineering when judgement is needed. Unlike a web form or generic bot, they act in your systems instead of just capturing a contact.
It reads the request, pulls the relevant specs, stock and pricing from your ERP, and drafts the quote for a rep to review and send — compressing a multi-day quoting cycle into a same-day reply. Where pricing needs a human call, it assembles everything the rep needs and routes it; it doesn't send numbers it isn't allowed to.
Your ERP (SAP, Dynamics, or in-house), CRM, product/spec database and document store, plus email and your website enquiry forms. Anything with an API or webhook can be wired in — the agent joins the systems your operation already runs.
Usually not, which is the point of a custom build. Industrial product data, certifications and quoting rules rarely match a generic SaaS, so we build the agent around your specs and your process. You're not forced into someone else's data model, and there's no per-seat product to adopt across the team.
Two to four weeks for the first agent on one workflow — often lead qualification or quote turnaround — at a fixed price, proven against your real enquiries and launched behind a rep's approval. No per-seat licence and no lock-in; your only variable cost is the model tokens.
In two places. On the commercial and admin side, AI agents qualify leads, turn RFQs into quotes, answer technical questions and chase orders, reading from the ERP and CRM. On the production side, models handle quality control with computer vision, demand forecasting and predictive maintenance. The first needs no change on the shop floor; the second needs sensor or image data and a longer project.
Free tiers of general AI tools can draft outreach emails and summarise a lead. A sales agent that qualifies against your fit criteria, reads stock and lead times from your ERP and books the next step in your CRM is a build — from €1,500 for one workflow at a fixed price, with model tokens as the only running cost.
Book your assessment.
Talk directly to a principal engineer.
No sales team.
No discovery workshops.
No procurement circus.
We scope, build and ship.
- Reply within one business day
- Engineer-led assessment
- Written proposal
- Lisbon · UK time zone
No commitment. Just an engineer.