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HealthcareSaaSAccessibility

Real-time SaaS platform for hospital facilities reservation and patient records.

A web SaaS for patient admissions and facilities coordination across multiple wards — WCAG-compliant, with in-app font-size controls and conflict detection at allocation.

Client
Anonymous hospital operations provider · European Union
Engagement
End-to-end product build
Industry
Healthcare

At a glance

  1. ClientA hospital operations provider managing admissions and facilities across multiple wards.
  2. ChallengeReal-time coordination, conflict prevention at the point of allocation, and accessibility for every clinical user.
  3. ApproachPatient context, real-time facilities, conflict detection, accessibility — in one workflow.
  4. ResultsFrom manual coordination to real-time intelligence at the bedside.
01Client

Facilities coordination by phone is a patient-safety problem, not just an inefficiency.

A patient ready to move from emergency to a ward can’t wait while a coordinator checks availability by phone. Reservations relied on manual coordination across disconnected tools, with no single view of occupancy or patient status.

Accessibility was non-negotiable: clinical staff with varying visual acuity needed large text without external assistive technology.

02Challenge

Hospital facilities management is a real-time problem with patient-safety implications.

We started from zero — no prototype and no legacy system to extend.

03Approach

From manual coordination to real-time intelligence at the point of allocation.

Each component maps to one moment in the facilities workflow, from patient intake to allocation.

  1. 01Patient records

    Comprehensive patient profiles linked to allocation

    Profiles hold demographics, contacts, relatives, emergency contacts, insurance and clinical flags, linked to the reservation record so coordinators see them at allocation.

  2. 02Facilities management

    Real-time facilities reservation with conflict detection

    Wards and rooms update as admissions, transfers and discharges are recorded; gender, infection-control and clinical conflicts are flagged before confirmation.

  3. 03Accessibility

    WCAG compliance and in-application font-size controls

    Designed and tested for contrast, keyboard navigation, screen readers and focus management; text scales app-wide without breaking layout.

  4. 04Design

    Modern material design for clinical usability

    Clear visual hierarchy, consistent components and information density suited to staff under time pressure.

04What we shipped

Six capabilities covering reservation, patient profiles, accessibility, and clinical-grade design.

05Results

Live occupancy. Conflict-free allocation. Accessible to every clinical user.

  • Live occupancy across all wards

    Coordinators see status updated as events happen — no polling cycle, no allocations based on yesterday’s picture.

  • Accessible to all clinical staff

    Full compliance plus in-app font controls: staff with visual impairments use the system without external assistive technology.

  • Conflict prevention built into allocation

    Room-sharing compatibility is checked automatically at reservation, stopping allocation errors before they become patient-safety incidents.

  • Multi-hospital SaaS deployment

    One platform serves multiple hospitals, with configuration isolation keeping each hospital’s data and rules separate.

06

From the team

The platform did not replace coordinator judgement — it structured it. Clear-cut allocations are handled automatically with conflict detection that surfaces incompatibilities before they become patient-safety incidents. The system says where conflicts exist; the coordinator decides how to resolve them.
Project lead · Unlocking Tech · Engineering team
07

Stack

Modern material design for time-pressured clinical staff, accessibility from the foundation, and isolated SaaS deployments per hospital tenant.

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